eForm Services Platform
eForm.com® is a disruptive software platform that simplifies and automates repeated tasks like data and document collection, and it’s reuse in subsequent applications across domains. With its built-in artificial intelligence (AI), the ability to horizontally integrate across domains, omnichannel collaboration, configurable workflows, advanced rule engine, intelligent data classification, and a superior transformation engine, eForm not only reduces the cost of doing business for the service providers but also enhances customer experience to truly transform the customer engagement process.
Simplify and automate data entry and document collection. Intelligently capture, validate, extract and reapply all information across the application processes. Enhance cross department service with data propagation across multiple forms. Allow applicants to save a form and return later to complete it, even on another device.
Seamless collaboration with built in chat and co browsing Allow customers to select their channel of choice (Web, mobile, service center kiosks) Real time integration with back end systems and 3rd party data sources to collate all information simultaneously. Provide visibility and control over the entire process, through analysis, reports and dashboards.
Real time integration with back end systems and 3rd party data sources to collate all information simultaneously. Dynamically adapt form content, based on user responses. Create own rules, algorithms, derivations & validations using built in script engine. Central repository for form and document creation editing, and management Drag-and-drop based UI for business user authoring Data encryption Easy to use Form directory search bar (keywords, tags, and other metadata) Form can be easily embedded within your existing web or mobile sites Form field validation and context-sensitive help
eForm Services Platform for eGovernance
Check out an example of how eForm is being used as a eGovernance platform simplifying citizen interaction with the government and improving service delivery.